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Thank you for all of your help! We renumbered the hunt groups into the 600 range and that fixed it.

Gotcha. I will reply with that tomorrow, after hours here. I appreciate your response!

Voicemail Pro. Not sure which config or module you mean. Thanks!

Avaya IP Office, latest version. We're having an issue with incoming calls being routed incorrectly. If you call in from an outside line and put in a regular extension, you can reach it. However, if you put in the extension of a hunt group, all of those calls get routed to the same hunt group...

That worked perfectly. Thank you!

We've been running into an issue where we have some items with multiple locations (up to 6), but their retail prices don't all match, probably human error when updating them. They are supposed to be the same across all locations. I need to come up with a way to identify any that don't match so...

I tried that initially, but I had the syntax incorrect, that works now. Thank you!

I have a field in a SQL table that allows a max of 3 characters (string). For business reasons we only use up two characters. Every once in a while a user will make a typing error that puts 1 or 3 characters in that field. I'd like to be able to see when that condition exists with a query. I...

I'm having a strange issue with my Avaya system, I haven't been able to find any information why, or any other people even reporting this issue. I have one user who is using the call intrude feature for sales training, but the intrusion randomly cuts off after 5-10 minutes. His extension is...

Let me try again... say I have 4 orders, keeping in mind the list of items in my first post: Order 1 contains items: 111 AAA Order 2 contains items: 112 555 Order 3 contains items: 114 AAA Order 4 contains items: 444 AAA I only want to pull the orders that have the items in my list and the...

Crystal XI SQL 2008 db I have a customer order table, multiple lines per order (they share the same order number, which the report is sorted by). I'm trying to figure out a way to filter the data by item number twice, I will attempt to explain it clearly. I have a list of several items that are...

We're using an older version of Tapit Call Accounting (v. 4.1.8.01) on our Avaya system (IPO 8). We upgraded some hardware and the IPO server some time back, and after re-configuring Tapit, the outgoing call phone numbers showing in the reporting are not the same as the actual number being...

eSynergy with Macola 9.6.3 When trying to export anything, such as a workflow, the export errors out. This is happening for all users. No message or explanation other than "Error" and no record to download the export from. No settings have been changed to my knowledge, it just up and stopped...

Also forgot to order with Office 2000 installed.

Thanks for your response. I figured it out. I was running a free version of Malwarebytes Anti-Exploit. Turned that off, and the issue went away. Now I'll go through it to see if it's a particular setting in Anti-Exploit that was causing it.

Having an issue with random workstations using eSynergy. A user will go into an account's workflow, and will see a big message on the screen that says "One moment please...", as if it's waiting to load. It doesn't ever load, and none of the items are acessible. Some of the buttons at the top are...

I'm running SQL Server 2008 Standard. Does anyone know if CAL's for SQL Server 2008 R2 compatible with it? I've googled and binged, searched here, asked everyone I could think of, waited on hold with Microsoft, and haven't been able to find a definitive answer. I know that some of the newer...

I did resolve the issue, it was the compatibility view settings. The odd thing is that it renders fine with compatibility view off on some workstations, but only works with compatibility view on, on other workstations. But at least if I have an easy workaround, I'm going to consider this fixed...

ASP. I only use IE with it, but tested it out on other browsers to make sure it wasn't a browser-centric issue.