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Affected end user is System_TNG_Generated
Hi; Thanks for your answer. I tried the command like ahd.dll AHD_Call %UUID="UUID of an interface" %Customer=<Customer ID> but it does not work. Let me explain the situation deeply. When an interface goes down it sends me a trap including IP of the router and the interface number. I get the...- Baybuga
- Post #3
- Forum: Computer Associates: Unicenter TNG
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Affected end user is System_TNG_Generated
I integrate the tng and servicedesk, i can open a request with the command ahd.dll AHD_Call %UUID="UUID of an interface" I can open the request for the interface. But the affected end user field of the request is System_TNG_Generated How can i change this with another user- Baybuga
- Thread
- Replies: 3
- Forum: Computer Associates: Unicenter TNG
