Thanks for your response jerake75. In the case of using a shared line the call should be done to the phone DN associated to the shared line that is the same in every phone that shares the line and not to the DN of each user, right?
Thanks again.
Regards,
Julio
Hello,
I need to know how does the call pick up feature works in the Cisco Call Manager, matching a requested feature.
The important thing that I need to know is if the call is displayed in the other phones within the call pick up group.
An example of the requested feature is the following...
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