Does anyone know how to turn traffic back on for a Meridian Option 61c? We are using OTM Traffic to capature this information but everytime I run a report I only get 0 in all the columns...This was working before. I believe its in Overlay 2 but dont know for sure.
Any help would be great!
Thanks,
Thanks John...I figured out how to correct this issue. Basically removing an autoattendant from that open tree access number did the trick. When a bunch of wrong numbers are keyed into the octel now through that access number, the system simply says "sorry you are having trouble, please try...
We have recently integrated our Nortel/Octel voice environment with a Cisco Call Manager and IPCC Express. Part of this change was to move the main number from being terminated on the Octel Auto Attendant to a Cisco IP IVR. Our users used to dial the main number followed by # to access their...
Good day folks,
Question - We recently made major changes on our Option 61C, as we have intergrated this with a Cisco Call Manager. Everything seems to be working properly however it looks like I'm no longer collecting CDR data via the MDR2000 box for Meridian phones. I've tried going into ld...
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