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mmk6052, Thanks again for your help. To clarify what worked for me, I went to the above link and clicked on the first bullet which starts "If you have a...". This then took me to another article which had an explicit download of a replacement dll for the one causing email problems. BTW, my...

Just to clarify for others with the same problem: when following the above link, you must click the first bullet to end up at the spot where you can download the earlier shared email proxy file. Also, Symantec only talks about a problem "sending mail" and a specific error message. My problem...

Thank you so much!! I have wasted sooo much time today trying to undo that awful Symantec live update to the shared clients. I went to the link you suggested, downloaded a new copy of ccempxy.dll per the suggestion in the article. This fixed my problem, whose symptoms were sporadic Eudora...

On December 7th, Symantec Live Update presented me with a common client update that I would like to remove. It has caused sporadic problems with my Eudora. How can I remove that update without having to do an entire re-install? Thanks Lynn

Kiran, I would like to remove the common client update as I'm sure that is why my Eudora has sporadic time-outs popping. (It began right after that update). It's not clear to me how to remove a specific update. Thanks for your help in advance. Lynn

My Eudora 6.1.0,6 began to time out in a flakey manner, making it difficult to pop my various email accounts after I did a Norton live update yesterday (December 7). I find the 2004 quite frustrating as I've had Live Update problems this year. How do I unintstall yesterday's live update? It...