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T1 and Automated Attendant
Just wanted to say thanks for the help, especially CarGoSki. You screwed my head on straight. I know what you showed me above is from the manual but for whatever reason, this time through it clicked. Thanks again!- dvigliotti
- Post #6
- Forum: Avaya: Legacy SMB Systems (Partner/Merlin/Spirit)
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T1 and Automated Attendant
Ah! so knowing that all DIDs would have to be routed somewhere, how is the AA ever used in a DID scenario? Say for example, a main number DID of 8787 gets routed to where? a Calling Group?- dvigliotti
- Post #4
- Forum: Avaya: Legacy SMB Systems (Partner/Merlin/Spirit)
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T1 and Automated Attendant
I guess I just don't get the Automated Attendant. I have a PACS 7.0 with a T1 card rigged for DID. I need an AA to answer for "routing" purposes. Whenever I call in though, it sounds like the individual mailbox is answering. I read T1 configured as DID is not supposed to be in Hunt Groups. If...- dvigliotti
- Thread
- Replies: 5
- Forum: Avaya: Legacy SMB Systems (Partner/Merlin/Spirit)
