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  1. beth08

    Remote acces needed to a MICS

    Hi I need to be able to remotely connect to a few sites that all have MICS'. I have set up the RAD lines and passwords and when dialed the system is answering ok but I want to see if i can test via procomm but not sure if there are specific modem settings needed (eg VT100 - XModem etc)to do so...
  2. beth08

    VO from 500ph to 1140? is it possible

    Hi I am trying to set up VO from a PH500 extension number so that the user when in the office can redirect his calls to an 1140 set in the meeting room... is this possible? The meeting room phone has VOA and VOUA allowed and it works from a 1140 to 1140 set ok.. Thanks for the help.
  3. beth08

    upload Deplist

    Hi I need to upload current deplist to a cs1000 system, can anyone tell me the steps involved to do so remotely dialling into the system? Many thanks!
  4. beth08

    call pilot query re dial tone

    Hi Can anyhone help - i am setting up call ilot and testing with analogue 500 sets. However when a message is left on an extension you can no longer hear dial tone when you lift the receiver? Phone still works fine though. When there is no voicemail messages on phone user can hear dial tone...
  5. beth08

    Ip phones dont hear the beep when leaving a message

    Sorry pls ignore - entered into wrong forum!
  6. beth08

    Ip phones dont hear the beep when leaving a message

    Hi, Strange query but we have an issue that when a user calls from their ip phone to a mobile and gets the voicemail saying pls leave a message after the beep, they dont hear the beep, so dont know when to leave their message. This works however from other non-ip phones in the same building, in...
  7. beth08

    Ip phones dont hear the beep when leaving a message

    Hi, Strange query but we have an issue that when a user calls from their ip phone to a mobile and gets the voicemail saying pls leave a message after the beep, they dont hear the beep, so dont know when to leave their message. This works however from other non-ip phones in the same building, in...
  8. beth08

    call transfer on analogue 500 set

    Hi can you help pls? i have analogue sets that cannot transfer using the Recall button. I have already set the CLS to XFA but it still doesnt work, is there something else i need to programme in spre codes/ffc that i am missing? thanks!
  9. beth08

    attendant console forwarding calls to mail

    thanks but the RTIM is already defaulted as 30 30 30 and it only takes 12 secs and call goes to voicemail... so should i reset RTIM to 18 30 30 ? thankyou
  10. beth08

    attendant console forwarding calls to mail

    great thanks John, but can you tell me how i know what my RCO is, when i prt the 2250 there is no rco setting? thankyou
  11. beth08

    attendant console forwarding calls to mail

    Hi, i have an attendant console that when trying to transfer a call to an extension it comes back to console instaed of going to voicemail. Calls work however going to voicemail when not dialled via console? Can anyone help? is this to do with recall attendant and timers? thankyou!
  12. beth08

    CLID for analogue sets

    Hi, I want to enable analogue phone sets to have caller display ID. I have CLS CNIA, DDGA, NAMA but when I try to enable CNDA it comes back with SCH 6405 ( WRLS must be set to YES) When i then set WRLS to yes it outs the phone and gives SCH 0334 (Incompatible units have been provisioned on the...
  13. beth08

    how do you set up a music route on option 11

    Hi we already have music on hold set up on a route but they want different music played for transferred calls compared to what on hold calls get so another route needs to be prgrammed for this different music? thanks
  14. beth08

    how do you set up a music route on option 11

    Hi can i get help on setting up a music route please on an option 11, there is already a miran card in the system that plays music but an additional route is needed for tranfering calls. Any help would be great! thanks!
  15. beth08

    net buffer for ringmaster install

    Hi, can anyone tell me how to set up a net buffer on CDR port pls? thank you!
  16. beth08

    Transfer recall

    yes call still on the phone and transfer not complete but they cant get the call back to try a different extension?
  17. beth08

    Transfer recall

    On an option 11, when a user wants to recall a transfer how do you stop it still rininging at the far end? suggestions welcome....
  18. beth08

    extensions to ring continuously - no voicemail

    thanks everyone, i got it sorted! it was a remote site and turns out it was customer error!!!! Patience is a virtue.... thanks though for all your replies..
  19. beth08

    extensions to ring continuously - no voicemail

    Thanks for that, did that but get SCH5575 back - Invalid MSDL physical address... any ideas? thanks
  20. beth08

    extensions to ring continuously - no voicemail

    I have 2 phones that i need to ring continuously when called, i have set HUNT to nothing and FDN to nothing but when dialled they still go to a voicemail. Its not their callpilot vm though as they are deleted. Any suggestions?

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