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  1. cptpicard

    Editing the menu items when someone calls our main number

    Thank you that is perfect!
  2. cptpicard

    Editing the menu items when someone calls our main number

    OK, but how to I find where to go? I log into my server via the web interface (Cisco Unified Communication Manager) but I have not been able to find where to make the changes or additions that I need to make. I was hoping for some help, like steps to take to get there. Thank you
  3. cptpicard

    Editing the menu items when someone calls our main number

    I have looked but not sure I am looking in the right place. where do I find the Call Handlers?
  4. cptpicard

    Editing the menu items when someone calls our main number

    I am running Cisco Unified Communications version 8 I believe. I use the Cisco Unified Communication Manager version 8.
  5. cptpicard

    Editing the menu items when someone calls our main number

    I am trying to find out how to update in the CUCM the items that are available when someone calls the main number. Example, you dial the company and you hear a message stating, for HR press 1, for Operations press 2, etc. I need to change this and have not been able to find it. Can someone...

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