If the shadow option is grayed out in CMC it's because the client wasn't installed with the server, Install the Ica client on the server and you'll be able to shadow. Another way to verify this is to install the CMC on your local
workstation and see it the shadow option is grayed out. I had the...
To Administer RMS on from your workstation will also need to enable the RMS CMC Plug-in. Go to Citrix Knowledge Base and look-up CTX910167. Follow instructions, then you'll need to reinstall CMC sp1 on your workstation before it will work.
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