Two things come to mind:
name to IP resolution (Wins, DNS, LMHOST or HOST). It is possible that you are on the network, but cannot authenticate- this could be due to naming problem. Try this without login on:
Ping a server by IP and then by name, if IP responds but name doesn't, then you may...
What type of Access router are you using at your main site?
Have you started any debugging during connectivity?
Things to look for:
PPP negotiation
Authentication and Authorization methods (local, Radius, Tacacs)
I am using a Cisco AS5300 with multiple PRI's @ my central site. This router is connected to Dialup users utilizing Async-group profile, one remote site using a ISDN router (Netopia), and multiple ISDN modems.
So far everyone is connecting successfully, but the ISDN router (Netopia) can't bring...
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