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eCAS on Meridian
John - thank you for your response. Could you please clarify this? "are all switches rel 20?" Do you mean the physical software of the PBX or the sofware for eCAS? I am not familiar with the connectivity side of the house. I inherited the system and am still trying to understand exactly...- CTechCN
- Post #3
- Forum: Nortel: CS1000 (Meridian) systems
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eCAS on Meridian
We are running eCAS on 3 Meridians...currently we have an on-going error that shows up in the message logs. This is the error log: Invalid Header in the input file,record count=327 (input record number 327 of file E:\eCAS Data\Call Collector\Swid002\s0020d3q.~fi) , source file: (C:\Program...- CTechCN
- Thread
- Replies: 2
- Forum: Nortel: CS1000 (Meridian) systems
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CLAN
ezncool - Thanks for the feedback. Is this a limitation within r8 or is it something that we just need to activate in customer options, etc.? thanks.- CTechCN
- Post #6
- Forum: Avaya: CM/Aura (Definity)
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CLAN
Hi. We have release 8 and a Tn7999B. We have successfully installed the Clan, however, DSA won't connect to it. Is there something else that we have to configure to make this happen? When we test the connection in DSA it just hangs at the white window and won't give the prompt for login. Any...- CTechCN
- Post #4
- Forum: Avaya: CM/Aura (Definity)
