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  1. shelly04

    SWC Imported Reports

    When you import a report into the private report templates using the Web Client browser, where is the report stored?
  2. shelly04

    Number of messages in voice-mail?

    Your Call Pilot system comes with Reporter software. I believe it needs to be loaded on a separate server. There are several different types of reports available including a user usage/storage report.
  3. shelly04

    ACD cordless phones

    You DO have a hook flash on the 3905! There is a plastic piece covering it. The seam is along the back of the phone above the HOLD/GOODBYE keys. This way you only need to buy handsets!
  4. shelly04

    IVR treatments

    Are you using Call Pilot or Meridian Mail? Meridian Mail had no trouble with a GIVE IVR WITH TREATMENT (mailbox) but with Call Pilot it doesn't work because Call Pilot uses a CDN. The work around has been to build either a phantom TN or dummy ACD queue and ROUTE CALL to that DN. The DN needs...

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