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Are you getting analog from a channel bank (using 4 port line cards) or is it a Digital Line Card? If it's the former, obvious, if it's the latter, you will not hear static from a digital signal until it's converted to analog (headset). If it's jitter (like a digital cell phone...

Do you have SMTP enabled on the NBX? http://192.168.1.190/sec_cont/system/systask.htm Robert Herrold CIO http://www.nbxhelpdesk.com Toll Free (866) NBX-HELP

Have you considered using account codes? Feature 888 +account code +# +client phone number (enter this sequence either before or during the call) In CDR just run a report on Calls Per Account Code. If you want something with more flexibility with automatic billing statements, I recommend...

I prefer BrightArrow's recording solution (http://www.brightarrow.com). It utilizes Tapi Wav ports and creates a conference Bridge on a server (without exceeding the conferencing limitations of the nbx) and gives you the flexibility to do call monitor, record, whisper, barge-in. It also gives...

In particular, you need to disable IGMP Snoop mode (unless you have a multicast router enabled and need to route NBX multicast to either remote IP phones, or another NBX via VTL's) 4400 command is br mu ig sno dis 1100/3300 is br mu ig dis Robert Herrold CIO http://www.nbxhelpdesk.com...