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thanks....turns out it was blown to smithereens...had to buy a new one Kim Joseph Wake Forest, NC

KIMBARQ (TechnicalUser) Sep 12, 2008 I have a user who wants to know if the DQT key on the M5216 will flash when there are calls waiting in queue and stop when there are no calls in queue? what is the setting in the queue to make this happen? Thanks so much, Kim

KIMBARQ (TechnicalUser) Sep 12, 2008 I have a user who wants to know if the DQT key on the M5216 will flash when there are calls waiting in queue and stop when there are no calls in queue? what is the setting in the queue to make this happen? Thanks so much, Kim 'yep i posted it in general...

Thanks Harry, I'm sorry, I meant changed to have different functions. Thanks for your help. Kim Kim Joseph Wake Forest, NC

Hi, On the M5316...are the program/handsfree/mute keys static or can they be changed? Kim Kim Joseph Wake Forest, NC

Lightening fried my computer. When I try to boot up I can see the fan turning, and the lights in the back and front of the computer turn on, but nothing else happens. I don't hear the hard drive or anything. I swapped out the hard drive with another one that I know is bootable, but still...

It was my computer. I went to a coworkers computer and it worked like a charm. thanks to everyone as usual, Kim Kim Joseph Wake Forest, NC

Hi, I tried that as well, and I get the same error. I tried .xls .txt and .cap file types. I'm using a filed named mv.xls ver2.19...is that what I should use to extract 5 fields from 400 phones? Kim Joseph Wake Forest, NC

Hello, From 400 phones in an Opt 61, I need to extract only the DN, TN, TGAR, NCOS, and NAME. I think i have the right pepedog file to do this from the site http://www.pepedog.com/meridian/. I just don't know how to use the file. So far I have a sample of 30 or so phones downloaded to a...

I'm putting music on hold on our Opt 61 and I'm concerned about conference participants hearing the music when they place the call on hold to add additional participants. I understand from reading a post that I will have to change all AO6 keys to NHC. I have 500 phones. Is this the only way...

I can't find the job now. It was on Monster and I think the company was MiSource, which sounds like a staffing agency, but I'm not sure. The job was definately in NC, but I'm not sure if it was Raleigh, or Charlotte. Sorry I can't be of more help. If i happen upon it again, i will update...

Thanks for the info. Kim Kim Joseph Franklinton, NC

What is the difference between the SL100 and the Option Series Switches? If there are large differences, you don't have to list them. I'm trying to figure out if I can do the SL100 simply because I can program the Option 11, 61, 81. Kim Joseph Franklinton, NC

My company is going to be moving to VoIP in the fairly near future and I have a PRI contract that is up for renewal. We have been signing 2 year agreements in the past. Is there any reason I'll have reason to use a PRI with VoIP? Kim Joseph Franklinton, NC

Hello group, I'm not a programmer. I am a member of the telephony forum, but I have a VB question. When a user sends out a meeting invitation the conference room owner is the one to accept the invitation for the room. I need for the conference room owner to be able to quickly paste a large...

Hello group, I'm not a programmer. I am a member of the telephony forum, but I have a VB question. When a user sends out a meeting invitation the conference room owner is the one to accept the invitation for the room. I need for the conference room owner to be able to quickly paste a large...

Hi dabble, If I don't record personal verification, then the default plays...."the person at extension xxxx.....". I have recorded an external recording and I would like only that to play. I didn't do a call transfer box because if the call gets that far in the menu, it should go straight to...

I have a menu in which one of the options is an express messaging block to an ext. When I dial directly to the extension things work fine, but when I reach it through the menu, the personal verification always plays before the external greeting. I only want to hear the external greeting. How...

John, Our IT department has the tape now and says they can see 3 seperate drives C: D: E: two of the drives are unformated but one drive they can read data from. Are these other two drives really not being used or are they in another format that only call pilot can read? They have copied the...

Saturday I had to do a callpilot restore to a new callpilot hard drive from what was supposed to be a Friday Backup, but turned out the data was from September 20th. However the backup said 100% successful. I now have to try to find a company that can recover the date from the previous hard...