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My friend who owns this pc is connect 7x24 to a comcast cable high spped modem. She is runnig wndows XP for home and I thought about remote access but she does not know how to use it and she would have had to provide her ip address in order for some one to connect to it right? she has Hijack...

I have a situation where the mouse appears to move all over the desktop on its own accord usually closing applications. McAfee anti virus has been updated and ran to no avail. Spy Bot, Ewido, Microsoft Anti Spyware have been run, too. any thoughts on how to determine what the virus is and how...

I am typing a response to an email. When I type my street address, for example, 1560, Outlook automatically buts my stree name right up against the numeric portion of the address. There should be a space between the house number abnd the street name. It appears that I am typing backwords when...

I have saved the application file as an evt file format onto my desktop. IS there any way to edit some of the application log entries so that I can decrease the file for emailing purposes? I have a 10MB file size limit an even ziping the file up will not decrease the size to below 10MB as it...

Bill, Hee is the link describing what I was trying to do to work around the BSOD. http://www.digitalwebcast.com/2002/03_mar/tutorials/cw_boot_toot.htm The article was written by Chralie White and I got as far as Step one trying to copy the repair files over. The repair files could not be...

Bcastener, Bill, thanks for the link. I tried to perfrom the in place install and that is what generated the Coooo21a stop error BSOD in the first place. then, I found another link to a resolution that was designed to get around the BSOD by copy windows files to a tmp directory and when I...

electronicsfreak, OK thanks for that suggestion. I'll try that this afternoon when I get home. I can load the OEM Dell Windows XP CD into the CD-Rom drive abd press any key to boot from the CD. Then, I can get to recovery mode from there (which is just DOS command prompts from the windows...

bcastner, Maybe you can help me out with this problem. IS this casued by a virus, malware or spyware? If so, how can I install and run anti virus softwarre lie ewido if I can not even boot up windows XP? How can I esolve this c000021a error if I can not get to XP desktop or safe mode in...

eyec: I am working on a DEll Inspiron 1100 with Windows XP Home Edition SP1. when I turned on the laptop I saw the missing or corrupted hal.dll error. I tried all of the tips for fixing this to no avial. the last message I got was missing dlls kernel. So, I tried to perfrom an in space...

I have a McAfee PUP alert indicating that a potentially unwanted program (spy or adware) Windows\system32\VB2.exe is being blocked from running on a pc. I can select to either remove it or ignore nad keep the file. My question is is this a necessary windows file that I should keep or should it...

pechenegs, Should also tun off the restore feature to prevent reinfecting the pc before we boot into safe mode? Intuity.

Hey, Erik, OK. thanks for the information. I have not taken a look ather pc yet but she did say it found a lot of trojan and other malware stuff up to the 80% point. then, she had to turn it off in order to get out of safe mode to read her email. She knows she has to run it again in safe...

I have a general question about the free trial version of EWIDO. My friend downloaded it and installed it on her Dell Pentium PC 1.3 gighz 256K ram Running XP service pack 2. She said it took 8 hours just to get up to 80% complete with the scan. She believes she has some trojan infections...

pechenegs, thank you for your advice and for offering to review the HiJack this log file. The PC I am working on belongs to a very good friend and she has been very busy thelast two days. I hope to be able to access her pc again this week and will post the result at that time. She says her...

pechenegs, A quick question. After I ran the ewido in safe mode and cclear I rebooted to normal mode. Then, I went to add\remove software nd tried to remove the ABIDirect Revenue application. It would not uninstall the application, it kept openning the Direct Revenueweb page. Does this mean...

Bcastner & Pechenegs, Thank you both for posting tips on how to successfully remove nail\aurora and bolger. I first downloaded the ABIRemover tool and it might have done some good but I don't think it was totally successful. I then downloaded the nailfix, ewido and ccleaner tools and that got...

bcastner, I followed the instructions in the link for the ABIremover. I did not have a random key in the registry (what is a random key?) like HKLM\Software\Microsoft\Windows\Current version\run or the bolger BHO. How can I tell what ot delete in Hijackthis after running ABIRemover? Then, how...

Linney, thank you all of your help and refernec e links. I appreciate it very much. Intuity.

Bcastner, I applied the file we discussed yesterday and unfortunately, it did not resolve the issue. By just sheer dumb luck and searching through the registry files, I finally found something called group polices and looked under windows and under firewall and saw where it had both domain and...

Hi, Bcastner, OK. Thanks for explainiing that. Makes sense. Intuity