A few years ago I was working for a company that had a moderate sized call center. One day they decided that they needed a loud bell to alert all of the agents when there were calls in the queue longer than 30 seconds. Seemed like a simple request but actually required many hours of...
Ideally we would like to do the upgrade the prescribed way (upgrade to 6.1 first then to 7.0) but we are under a bit of a time limit (customer wants it done tonight).
phoneguy427 - thanks for the reminder of the capacitor trick. We'll try that if all else fails. And thanks for the words of...
Has anyone successfully upgraded a MICS running on an earlier version than 6.0 directly to 7.0 without using the upgrade tool or upgrading to a more recent release? I have a customer that we have tried to upgrade from 4.1 to 7.0 unsuccessfully (yes we have the NVRAM 2 cart). The upgrade...
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