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I've been running ArcServ's Brightstor backup software for a few years on a DELL PV136T tape library with 4 LTO2 drives. Dell is no longer a partner with CA(ArcServ), which is why they recommend the Symantec products, but DELL has great support and quite a few times they have cooperated in a...

Got It!! It was there all along, I just didn't know how to find it. Thanks a million!

Very little experience with the WMI schema. I'm running the Hardware Inventory without any customizations at this time. Would I specifically have to tell SMS to look for the service tag number in WMI? Or, is it already there and I'm just not aware of where to find it?

Can/Does SMS capture the service tag number from DELL computers? I would like to produce a report which will associate the computer's name with its service tag number, but I'm not sure where to find this information. Any help or suggestions would be greatly appreciated!

I am relatively new to the world of SMS and this is my first site install. I need to know how to keep the SMS client from trying to load to WINTERMS. I have over 100 WINTERMS in my environment I have seen in the CCM.exe log that multiple attempts are being made to push the SMS client software...

After installing secondary site servers at 4 remote sites, my previously functioning remote admin consoles will not connect. Tried all of the suggestions I could find and finally gave up and decided to De-install the secondary sites. Well, now I have a larger problem. There are locks on all of...

I am in the processs of a new SMS install and so far all is going smoothly - except for one little hitch. I have seen in the CCM.exe log that multiple attempts are being made to push the SMS client software to WINTERMS; and each time it is unsuccessful and is then placed in a queue to try again...