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Thanks cwc3: Could you tell me how to do that. Is it not alread on if it is working on other stations or this station specific? Thanks Don

Greetings: I am a Nortel guy, but I have this one customer with this D816, I recently moved it and we added a station. This station 107 could not make out going calls. Disconnected lines 7,8, and 9 apeared but not lines 1,2 and 3. I did a Feature 99 and changed it, the display says line 1,2...

Is there a way to purge/delete notes based on a "word" instead of by "date"? Thanks, Don

Mike: Thanks, This would be a great feature. I guess I could print a contact to a PDF and attach it that way. BTW, what time is it down under? Thanks again for your response. Don

Mike: Thanks for your reply, yes I have that, let me better explain. Say I want to send or reply to an e-mail, I want to attach an ACT! contact info to that e-mail.

How can I add an ACT! contact to an outgoing e-mail message using Outlook as my e-mail program? Thanks Don

I have a CP 100 installed at a customer and it locks up about twice a month. The lights are on, but it will not answer any calls, this just started last month, it has been installed for about 2 years. Any sugestions? Don

I have a MICS with 6.1 PRI 4 digits and a NAM 4.1 I need to send some DID's to cell phones. These DID's do not have DN's or voice mail. How can I do this? Thanks for your help. Don

Marv01 Yes there are no sets involved, I might have to use 1 set for virtual DN's to make this happen. Thanks, Don

Thanks Marv!! I am not some guy that just started doing this. I am just stumped on this. I have taken a "course". I ask a fair question and I get your response. Others pose questions not even knowing how to get into programing and I get your bits of wisdom. In the past this was a good place...

Sorry I did not make myself clear, How can I make these 2 request work? Don 770-642-9369

How can I make a NAM 4.1 answer 200+ DID's and send the caller to a users mailbox. Keeping in mind I found in the book at 5:00 this morning that there is a capacity of 192 Target Lines. I also have a MICS 6.1 with a PRI HELP!! Thanks, Don 770-642-9369

Forgot to add that I have a PRI

I have a new install for a real estate office; they have close to 200 agents. 1. I need most of the DID's to go directly into the agents voice mail, most agents have no DN. 2. I have about 25 DID's that I need to transparently forward to an outside number. MICS 6.1 NAM 4.1 Thanks for any...

Perrypj: Thanks for this info on a NAM answering a DID with out a DN. Question I need to build 200 mail boxes/DIDs to do this, can I keep using the Hunt Group or is there a better way? MICS 6.1 NAM 4.1 Thanks Don

I would like to pull info from the notes of a contact in a lookup and insert them into a mail merge document. The info need to be longer than just a word so I don't think a user field would work. Can this be done or is there a better way. Thanks, Don

It is a start talk 4 Don

I picked up a new customer with a Star Talk and a MICS ver 4.1, thye are having problems with the F986, is this a compatanility problem with the old Star Talk? Don

bkrike: I can not find this on the Nortel site, can you direct me to where you found that? Don

I thought I read somewhere that a CP 150 has a 300 mail box capacity, except if you are using an AA then it drops to 200. Is this true, or does the 150 always have a 300 box capacity? Don