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I had sort of a similar problem. Sometimes no errors, sometimes it crashed. Discovered the problem was related to the SCSI chain. I had a new machine with a faster SCSI bus than the older DLT 7000 would support. Once I stepped down the speed in the SCSI utility for the port the DLT device was...

I had this problem too. I discovered that in the database administrator, records were purged after only 30 days. Up that to how long you keep the tapes (hope you have lots of database space). Otherwise, you have to do the merge option to merge the information on the tape back into the...

Thanks to both Jimpames and Electro for your efforts. When there were no replys by Monday morning, the 18th, we did do as Electro proposed. Backed up the files, uninstalled ArcServe, and then reinstalled it. We have not merged all the tapes back in--only if we need to will we do that. Seems...

Using ArcServe 2000 on Windows 2000 server. When doing restore, I can see Sessions, but cannot see directory structure or files below. Have to restore entire session. Is database corrupt? How do I fix database? Error message in list box is "There are no items to display in this...