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  1. fragginfragginn

    "Agents, you have calls in Queue"

    We want to use our ACD system (also have Global Nav 6.0) to send an automatic pre-recorded page to a specific paging group when ever a caller enters the queue and is waiting for more than 10 seconds. I've seen this done with an inter-tel system. Is there a way to do this with the NEAX 2400 and...
  2. fragginfragginn

    NEAX 2400 API's

    OAI and TAPI for Development of ACD and Database utiliztation application.
  3. fragginfragginn

    NEAX 2400 API's

    Does anyone know where I can get a list of the API information for the NEAX 2400?
  4. fragginfragginn

    Comparison: NEAX 2400 to Inter-Tel

    Does anyony know if there is a side by side comparison to breakdown each of the systems? I'm looking for something on the web that will compare and contrast the two systems.

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