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- Users: JosVanItegem
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SccS 4.2 Scripting numberbydigit
It's like you buy a new car and a caravan at the same garage and at the end, when they are delivered. They tell you kindly, that they do not have towbar's and you have make it your self, but YES the mounting holes are prepared! Yeh GREAT!- JosVanItegem
- Post #6
- Forum: Nortel: Symposium call center solutions
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SccS 4.2 Scripting numberbydigit
Erwin, Thanks for your reply but..... I think that CLID is a DN type, but I'm not sure. But never the less I also tried PLAY PROMPT NUMBERBYDIGIT 8 and PLAY PROMPT NUMBER 9000 which are integer constants and that did work either. Do you have access to a SCCS/Callpilot combination? Could...- JosVanItegem
- Post #3
- Forum: Nortel: Symposium call center solutions
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SccS 4.2 Scripting numberbydigit
Hi there, I wrote in one of my scripts PLAY PROMPT NUMBERBYDIGIT CLID but this doesn't seem to work; nothing is played I expect this command uses the voice segments c_xxx_gv defined in SccS but the refer to a file "file1" in CallPilot which I can not find over there. Our Vendor tells me that...- JosVanItegem
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- Replies: 6
- Forum: Nortel: Symposium call center solutions
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How to Determine if a Call is internal or External
I had kind of the same problem... I fixed it by routing the calls to 2 scripts via 2 different 'fake' numbers based on clid. where the 2 target scripts int_abc and ext_abc are exactly the same. Master script: where CLID equals 2000: execute script abc 1192000: execute script ext_abc 1182000...- JosVanItegem
- Post #2
- Forum: Nortel: Symposium call center solutions
