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  1. dtanase2000

    MICC 9.2.1 agent appear logged in from midnight until for the first call

    Hi, yes they are logging out, for sure. BR
  2. dtanase2000

    MICC 9.2.1 agent appear logged in from midnight until for the first call

    Hi all, I have a strange reporting on MiCC Agent Event by Period. The agent is starting the job and log in in the morning at 07:05 AM until 01:34:54 PM ,but also appear logged in from 12:00AM - 7:05AM. The report that I am running is "Agent Event by Period (hh:mm:ss)" I am confused...

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