This is the Advanced Query I've tried so far.
'Case ID+' = 11910 AND ( 'Status*-History.Resolved.TIME' - 'Status*-History.New.TIME' > 7200 )
Where 7200 is the number of secs in 2 hrs.
'Case ID+' = 11910 took 4 hours to resolve so this query should bring up this ticket. But it isn't
Hello
We've recently had Remedy 6.0 set-up at work. I need to pull off a series of stats which shows:
a percentage of calls for a particular month resolved within 2 hours.
This seems a simple query however, I cannot fathom out how to do this in Remedy.
We do not have Crystal or Bsns Objects...
Thanks for those scripts they will save me loads of time when trying to copy and delete files from our server (we have far too many servers)
I am forever in your debt tsuji
Hello
Sorry if this is the wrong forum.
tsuji posted in the Win95/98 forum with a really helpfull script.
You save the vbs into a text file, and when you drag a file into the icon it copies the file to a number of locations set into the array.
'Edit this input of target folders...
Can I also add wow.
Also..
If you copy the shortcut to the following location:
c:\windows\SendTo
When you right click on a file you will have the option (within SendTo) to send the file to the .vbs script.
Does the same as above, except you dont need to drag and drop.
Hello
I work in the IT department where the majority of users get confused when their system starts a scandisk.
I know it is possible to add:
scandisk /autofix /nosave /nosummary
to autoexec.bat to force scandisk to auto-fix without prompting the user. This however this runs scandisk on each...
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