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Crosstalk/call requeued problem
INI000 00000008 12 02 49 00000000 00000000 00000000 00000000 00000000 % IOD318 02 % DSET000 DOWN LOAD 0 0 0 0 0 0 0 00 % % IOD318 02 % INI002 00000088 0000008C 0000008D 0000008E % % INI003 000000D0 000000D4 000000D8 000000EF- TorchLake
- Post #3
- Forum: Nortel: Symposium call center solutions
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Crosstalk/call requeued problem
On Symposium 4.0....we are having an issue where a rep will be on a queue call and they'll hear another ring, the call will drop and their phone display will say "call requeued"? Their phones will then lock up. Sometimes around the same time our switch will I & I.- TorchLake
- Thread
- Replies: 3
- Forum: Nortel: Symposium call center solutions
