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  1. egitech

    Icon to show version documents available

    I am looking to display an icon next to the document name in LL for when we have multiple versions of a same-named document stored, similar to how they show an icon for a 'new' or 'modified' document today? Can somebody help please?
  2. egitech

    Autoattendant setup

    Yes. There is only 1 recording for the main menu, with 4 options that thru-dial to existing extensions. Pretty simple app.
  3. egitech

    Autoattendant setup

    Interestingly enough the original problem doesn't seem to be caused by either the ACD setup or lack of a phantom. It appears that CallPilot is generating the error message 'call cannot be completed at this time...'. The reason I know this is because I tried a different(known working) voice...
  4. egitech

    Autoattendant setup

    Superloop 96 exists on my switch, but how do I know where the phantom ports start. Our VOIP sets start at TN 61.x. We are on a Succession 1000 platform v.2
  5. egitech

    Autoattendant setup

    I did leave the other settings in CallPilot SDN as default. It is a networked environment. How would I go about creating a phantom? I've never created one. Thx.
  6. egitech

    Autoattendant setup

    I do get the same recorded message when dialed internally.
  7. egitech

    Autoattendant setup

    I created an acd queue for DN 2166 (our new DID is 786-2166) and setup NCFW to 7000 (our voice messaging DN). The SDN is configured as 2166 as well.
  8. egitech

    Autoattendant setup

    I'm trying to setup a new autoattendant application for a new external number. So far I've had the new DID activated. I've create the app in App Builder and associated it to an SDN in CallPilot. I've also create an ACD to forward calls into this new DID to the new application. I am getting a...
  9. egitech

    Autoattendant setup

    I'll do that thanks.
  10. egitech

    Autoattendant setup

    Unfortunately it is already saved and closed. Thx.
  11. egitech

    Autoattendant setup

    I'm trying to setup a new autoattendant application for a new external number. So far I've had the new DID activated. I've create the app in App Builder and associated it to an SDN in CallPilot. I've also create an ACD to forward calls into this new DID to the new application. I am getting a...
  12. egitech

    conferencing on an analog polycom

    We have C6A setup on our analog polycom and it works no problem. We have regular conf. call with 4 or more participants.
  13. egitech

    Station Control Password

    I'm trying to setup remote call forward and am having difficulty assigning a Station Control Password. The error I'm getting is 'SCH8889 CEPT default does not match the password defined in LD15'. What do I need to setup in LD15 to continue past this error message? Thanks.
  14. egitech

    change # of rings to transfer to VM

    Worked great -- thank you!
  15. egitech

    change # of rings to transfer to VM

    How can I change the # of rings before a DN transfers to VM. I can't see any available FFC's on our system to accomplish this?

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