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Hi Skip, Thanks. Here is the extract:- ' This section of code contains the recorded events 'SETUP THE CAPTURE FILE Sess0.CaptureSetup "C:\TestCapture.txt",1,1,0 ' LD 20 Sess0.Screen.Sendkeys("ld 20<Ctrl+M>") ' Wait for REQ...

Hi, My code correctly activates the capturefile that I need, but I'm having problems closing the capturefile. It appears that the data isn't available in that file until the file is closed ( for writing? ) by attachmate. Trying all the usual Sess0.Capture = 0 type of stuff to no avail. Does...

Hi, Is it at all possible that the call which is coming back to the agent, cutting their present call off, was originally handled by that agent then transferred and is now reverting? Kryten

Forgot to mention, watch out for "911", if it does actually route out externally to the emergency services, then it's probably routing on the "11" part. When a user dials 911, the initial "9" tells M1 that it's an external call ( AC1 or AC2 access code ), then it looks for the SPN match for...

Make 911 a local steering code, or phantom dn. Then either dmi or default call forward to the security desk dn you need. Then dial it and test - I suggest you document the success of this test. For 9,911 - chances are 911 (or maybe just 9) will be a special number in LD90. Take a note of it...

Spot On. I think I understand why what you have suggested works too, so thats good. Many thanks!

Hi, I'm pretty new to aspect scripting and would appreciate some advice on how to handle dialog box events. The script below shows a simple dialog box with some pushbuttons. Button 16 is a simple QUIT function. All I want is for the case handler to realise that choice returned 16, the user...

Suggest setting up a laptop, preferably on the ELAN running a duplicate display to one which reliably exhibits these conditions. When the problem manifests, check the laptop to see if the display on it too had degraded. If the problem has occurred on a ELAN based display, the problem is likely...

Anyone know how to change the font size of the "title" in a billboard using swc4.5 su03? Thanks.

The 239 range becomes unavailable when SU12S is installed, some kind of recommendation that this range not be used from IANA that NT want to comply with. There is a patch available as a workaround though to allow you to keep using 239. Krayten

If the switch doesn't want to come back up, I for one would rather know about it following a scheduled ini, rather than find out about it by accident after an automatic ini, possibly during working hours leading to an exposure. Not coming back up is a sign that something is wrong, and attention...

Hi, are you using RSM address range 239.xxx.xxx.xxx ? If so you might want to research SU12 a little further... Otherwise it's AOK Rgds, Krayten

AFAIK SCCS always had a 180 day expiry policy for desktop passwords, most users just change it when prompted and don't think twice about it. Different for automated apps though ! SU11 for S&C on 4.2 introduces the tick box to overcome this on a per user basis.