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I've gotten paper jams similar to what you describe on our Phaser 850. As of late, we've been getting jams in between the exit cover and the front cover. We're printing on card stock and doing a two-sided print. It jams when it brings the paper back in and goes to print on the second side...

We have started getting ink smears when using postcard stock. After using the clean smears function in the menu, the printer clears up the smears for about 5 sheets, and then it starts smearing again. I downloaded the PDF files for cleaning the printer and noticed that one of the clips that...

Just tried to remove the ink stick from the slide it is on underneath the top door. In our case the stick was stuck to the bottom, ink had melted inside the holding chamber and it was causing it to stick and not slide down and melt the correct way. After I got the stick out, I cleaned out the...

Figured out it was the cyan ink stick jammed. We will probably switch back to Xerox-brand ink, we have been getting many jams with this Media Sciences ink.

We have a Phase 850 DP and got this error code today. The printer wasnt even working on anything: 09,005.40 Thank you for any help.

Thank you, it was indeed the bulbs. Just out of curiousity, what is the average run (# of copies) to expect out of one of these machines? We've printed quite a few on this one and it would be nice to know if we will need to get a new one soon. Thank you again.

When we turn the printer on after some warm up time, we get this error code: 15,004.45:126898 Thank you for any help.

You were correct. A gear didn't break a tooth, but it was in fact cracked. Thank you for your help.

We are in the middle of printing and after a number of paper jams, we shut the thing off, waited 30 seconds, and then booted the printer (Paster 850 DP) back up again and now receive this error code: 07.002.44:122711 I can't seem to see anything about it here in the forum, and of course the...