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  1. bluem100

    Add extension to Call Group

    Hello, We are currently using NEC as our PBX systems SV8100. When a call comes in it rings at 2 extensions for our inside sales team. I would like to add a 3rd extension so that all 3 phones will ring. Anywone know how to add the 3rd extension from web portal? Thanks...B
  2. bluem100

    Counting number of closed tickets for each month of the year

    what formula or function i can use to indicate that an order has been closed in January, Feburary, March,...etc.
  3. bluem100

    Counting number of closed tickets for each month of the year

    You can say that my main problem is getting the report to count orders closed for each month.
  4. bluem100

    Counting number of closed tickets for each month of the year

    I am using Crystal Report 8.0, the data source is ServiceCenter ODBC. Here are the fields; 1) OrderNumber (example of this field is PA19999) 2) ClosedTime (this is DateTime formate) 3)Column1Title, Column2Title, Column3Title (this will show the month name of the column depending on what the...
  5. bluem100

    Counting number of closed tickets for each month of the year

    Hi All, I am creating a crystal report that would count the number of service tickets closed for each month of the year. In my report I placed three columns: Column1, Column2, and Column3. The title of the column will be displayed based on the user feed to a prompt. For example if the...

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