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We needed some new phones. The DT500 series was not available, so we got the DT635 phones. When we plug them in, they are dead. They are brand new. Do I need a software update to run these? The system is running 8.3. The digital cards are running V3.000 Suggestions?

I have a client who needs a remote doorphone and I found the Viking E-10-IP sip doorphone but the literature doesn't show that it has been tested with the NSv Connect solution. Has anyone tried this? Did it work? Is there another option I'm not seeing? The remote doorphone is at a separate...

I know I can set the OLI in the settings to one phone number on an extension by extension basis. However, we run more than one company. We want to be able to dial out from one extension with a different caller ID depending on which business we are calling out as. Is this possible with the MICS...

My supplier is being vague about if they knew about the swap. Do you have a link regarding the swap? My supplier asked me for any "proof" there was a swap so he could "investigate" the situation. Thanks!

Is that still an option? I have a gen 1 card in my home system too.

The DLC16 cards are 1.009 Does that help?

We've got a TDA200 system connected to a TVA200 with 2 LCOT16 cards and 2 DLC16 cards. (I know, "go to PRI", I keep telling them) The problem is this. Randomly, the system will blank out several phones (the screen on many phones goes blank) and then the they come back - existing calls are still...

FYI - The system and the client is in Ontario, Canada. He's looking for the phones in white which his Canadian supplier says are not available in CA anymore. I'm looking to see if the phones will be compatible.

I have a prospective Canadian client looking to buy some of the KX-T7636 phones from me to use on his KX-TDE100 system. The question is - Will the American version of the KX-T7636 phones work on the Canadian version of the KX-TDE100? I think the answer is yes but need to know for sure. TIA, -...

I need one - color white. I got the system I'm using in my home second hand and the phones did not come with the wall mount bracket. [sad] BTW - I'm in Calif.

Right. I love that option. But I did not mention using it in any of my posts. That's what made me go "Wha??

Wha??

Problem fixed. Thanks again cwc3. I had the CS prompt 1 set to repeat twice and if the caller hangs up as the greeting starts, by the time the 2nd greeting ended, the VOIP line had already ended it's "your call has ended" beep beep beeping so the vm hears only dead air. To make things worse, I...

Thanks cwc3 - I'll see if I can reproduce the symptom with buttset attached. It's my home/office system so I don't get too much time to dicker with it. Thanks also for not saying RTFM. <grin>

Shardian - If you're close to the beach and the weather is like in Southern California, I'm there - sign me up. <very big grin>

TDA 200 with a TVS50 voicemail CO Trunk #2 goes directly to Custom Service prompt 1 Line 2 and Line 3 are set up the same but Line 2 seems to hang and stay off hook when a caller hangs up during the CS1 greeting. This happens at random times - I can be working and look at the phone and see the...

I need to make a correction. Trotski got me confused. I have an old TVS50 not the new blue TVA50. It does not offer the cool options that are available in the TVA series of voicemails. Thanks.

DANG!

Thanks Trotski - But you mis-read the Voicemail type - it's a TVA50 not TVS50 The TVA doesn't offer voicemail group boxes. [sad] - Mark

Oh well, looks like I get to spend an afternoon crawling under desks re-wiring jacks. [thumbsdown] Thanks Guys, - Mark