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  1. bjsmithco

    Starplus DHS - Random Clock Errors

    My Starplus DHS system seems plagued with random clock errors. One or more of the executive key sets will suddenly switch from current date and time to showing no date except for SUN and showing time frozen at or around 12:00. This problem doesn't seem isolated to one phone over another. When...
  2. bjsmithco

    Starplus DHS PC Programming

    Thanks, tabra! I checked the settings and they were all as they were supposed to be. I went ahead and changed the setting in Call Handling from '9' to '0', exited the system, and then reentered and changed the '0' back to a '9'. Now everything works great. (And I'm beginning to agree with...
  3. bjsmithco

    Starplus DHS PC Programming

    My System Type is set to PBX already. Still don't have the "9" option available. But thanks for the response anyway!
  4. bjsmithco

    Starplus DHS PC Programming

    I've been successful with the SLT for a conferencing analog phone and a modem. The only gotcha is that dialing "9" doesn't grab an outside line as I would like. We can use the *3n, to grab a specific outside line, but users have a hard time remembering that. Any idea how to enable the "9"...
  5. bjsmithco

    Starplus DHS PC Programming

    Thanks, tabra. In unraveling the rat's nest of wires I inherited in my phone closet, I discovered that we have an SLT port adapter & SLT port expander installed but unused. Is there a way I can place a fax machine on one of these analog ports and enable it to answer calls on a particular CO...
  6. bjsmithco

    Starplus DHS PC Programming

    I've actually been looking at the Dispatch system as an add-on. One of the local Vodavi dealers was leading me to the impression that I could switch out the DHS system for the STS system at a cost not much more than just adding the Dispatch to the existing DHS. That doesn't make much sense to...
  7. bjsmithco

    Starplus DHS PC Programming

    Haven't had any time to devote to telephony as I am installing a big, shiny, new server on my network. It's a whole lot more fun. I'll probably get back to the phone system in a week or so. The boss is actually looking at trading it out for the Vodavi STS system which has built-in voice mail...
  8. bjsmithco

    Starplus DHS PC Programming

    Thanks again! I guess I know what I'll be doing this weekend. I'm going to try one more time with a different PC just in case I hose the COM1 port on my laptop. Then I may just default the system again. The one time I was able to get in, I did manage to download the database so I will have...
  9. bjsmithco

    Starplus DHS PC Programming

    Thanks for your help. Here's the configuration: 1 KSU with 2 fully installed 3x8 modules, plus the Option module 1 additional 3x8 module physically inserted in the KSU but otherwise not connected to anything except the KSU 2 2-port SLT Adapters, only one of which is in use at present 6 CO...
  10. bjsmithco

    Starplus DHS PC Programming

    I am trying to connect to the main system board's DB9 connector to my laptop using a serial cable (that I've use for other management devices (such as routers, switches, etc.) I can successfully enter the system from a telephone, but was trying to avoid the time-consuming process of updating...
  11. bjsmithco

    Starplus DHS PC Programming

    My system is the original DHS with Feature Pack 2 and an early version of Feature Pack 3 installed. I have the programming software for both versions, but neither one works.
  12. bjsmithco

    Starplus DHS PC Programming

    Any idea how to connect the Starplus DHS Programming utility to the DHS system via a modem? Do I just plug into an analog port or what? I used to be able to connect via direct cable connection to the RS232 port, but for some reason I no longer can. I've tried different COM ports, but I just...

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