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Thanks, for the info all! I will go for the Polycom Soundstation.

Hi, Can anyone recommend a good conference room phone with multiple mic's etc. that works well with an IP Office 408. I would really prefer it worked with a digital port as my analogue ports are full. Thank you

Issue was an incompatibility in the Netscreen. Juniper Technote: There are a few known issues with using Avaya VoIP phones to communicate across a NetScreen firewall device. Avaya phones use a special format within the H.323 payload for which the ALG does not accommodate. Avaya operates in...

Updating the firmware and mashing the '#' key causes it to re-registar. Thanks Guys

Thank you spridge, you have saved me no end of grief.

Hi I have a door entry system that requires me to send a DTMF tone during a call. The process is as follows: Door entry system is analogue port extn. Person at door presses call button. This call rings a hunt group. Someone in the hunt group answers. They decided to let the person in so they...

Thanks guys. I will ensure I have the latest firmware on the IP 4620 phone. Deregistering the user currently has no effect.

Thank you IPGuru for your response. Resync I suspect would happen as a matter of course with the 4620. This issue does seem to be linked directly with the existence of the extension rather than synchronisation. On login (Post initial extension creation) completion the 4620 displays 'No User :B'...

Hi, I have a user using a 4620 phone across a LAN to LAN VPN. My IPO 2.0 is configured to automatically create extensions. When My user first boots the 4620 an extension is created and they can use the phone perfectly. If the user reboots the 4620 the user is told the extension is busy. The...

Thanks IPGuru.

Hi, I am attempting to configure DSS keys on multiple telephones without having to go to every user and configure the Digital Telephone Tab. Are there system shortcodes for this? Any assistance would be greatly appreciated.

Thank you all for your help. User training on Park and Hold seems to be the best bet.

Thanks IPGuru for the idea. Unfortunately I am trying to provide this for the masses and as you describe IPGuru the call status app is not something to give to everyone.

Sorry I missed this out perhaps I should have wrote it in the beginning (Newbie’s I hear you cry :-D) What I am attempting to do is amalgamate Park's pickup / presentation abilities with hold’s transferral functions. I am also trying to avoid repeated visits to the 'Held /parked call' or...

Thank you for your responses. Is there a method to transfer a call like hold using park? i.e. Park Call -> Call Intended Recipient -> you hang up -> Recipient receives call Or is it a case of call the intended recipient and tell them which park to pick up?

I am a Avaya Newbie so please bare with me. What I am attempting to do is handle multiple held calls with 2030 phones on a IP Office 403 2.0(18). The actions I wish to perform when a extn has 3 or more held calls are: 1. Pick up a specific held call. Pref using a dss key. I believe I need to...