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Hi IGiveGreatDialTone, Would you provide more insight into the Avaya Product monitor via SNMP like Which products does it monitor and what is the alarm level which is reported. I would like to know from you if the Monitoring tool can monitor the Avaya products through SNMP and not report...

Hi Regarding the station to station call collection, You will have to set the Intra-Switch CDR to y with ch sys cdr. After this you will have to enter the extension numbers in the ch intra-switch-cdr. you can administer only 5000 station

HI Smovk I wanted to know how did you modified the real-time report. The method that i use is i run the report which is most similar to the report that i want and then i go to report tab and then the design option in that. After which i do the modification but this through CMS supervisor...

You can try one thing, In the route pattern through which the 800 numbers are going you can insert the TAC code of the DSIC link in the inserted digit field in the route pattern. I hope this works for you. Also try and speak to the service provider of the isdn link and ask them if you can...

It is really difficult to read the event logs. Does some one have the details of event logs.

Hi Eliav, Why do not you try loging in using the fac (*88) and then immediately follow it with the login id (2052) and then the password.

venoman25 I am not sure if you want the this information or not but what i understand, I think you can get it once you login into Nice Universe Application then select Help and then contents and type errors and select it. You get the following display 600 – 900 Voice Logger BIT Messages 1000...