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jinxs, I am going to try your steps in your previous reply. Here's our scenario needed, in short: forward x9111 to 617-xxx-xxxx nightly by using call forwarding from x9110. Quoting you: If you only want to forward the extension, go to standard SPM, sysprog-->exit-->extensions-->more-->remote...

Is remote forwarding and remote call forwarding the same thing? I am not sure if ext 9110 is remote forwarding enabled, how can I check it? Thanks.

So I can program a button to "Remote Call Forward"? I am very new to this phone system, can you step me through it? Sys prog-->exit-->etc. etc. etc. Thank you very much in advance, John.

Thanks jinxs for the prompt response. I think I didn't make myself clear enough. Here is what I need to accomplish: We would like to forward the security booth's extension (9111) from 2am-6am daily to outside line (617-xxx-xxxx). As far as I understand, Merlin can not do that. I think Merlin can...

Hello, I would like to program an extension (9110) to autodial/forward all incoming calls to 1-617-xxx-xxxx. I tried to program this with WinSPM Release 8, but couldn't to get it to work. ThHis is what I did: From WinSPM's Phone Programming, I select 9110 and choose "Auto Dial" from...