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New To Aspect, Need Information about data
Thank you for the tips. I am working on your suggestions. I have one more question though. Do any of you have any experience with the SER solutions auto dialer? I am really struggling to find the core DB for that system as well. It seems that at the present time, no viable statistics are...- jakesaunt
- Post #4
- Forum: Aspect contact/call center solutions
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New To Aspect, Need Information about data
I am the new data analyst at a company that has an older version of Aspect (Version 7). I came from a company that used Crystal reports to directly access the phone switches we were using. At this company, no one has ever attempted to locate any data schemas or the main database for Aspect...- jakesaunt
- Thread
- Replies: 5
- Forum: Aspect contact/call center solutions
