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please read UP address as IP address above,, I typod and cant seem to find a edit post fucntion. :)

We ran into something interesting on the network today. I just wanted to post this up as a heads up. As most of you know, BCM 3.6 (200 and 400 chassis) comes with preconfigured UP addresses for the various interfaces. LAN1 LAN2 WAN1 WAN2 DIALUP But it has one additional UP address for a...

There are specific ports for you to use. Under IP Telephony -> port ranges: you can customize your port ranges or open 28000 - 28511 on your firewall.

Glad it works for you fellas :)

Is this like an elevator phone, that dials a specific number when the reciver is lifted?

The biggest problem you have is that there is no per-say extension to point to for AA ( i might be wrong, this worked on BCM 2.0 but I havent heard of success on newer systems) I would make a hunt group, with overflow, and 15 sec que. Put one user in huntgroup1, the next user in huntgroup 2...

Did you guys apply the latest call center patch for 3.6 ?

They are going to a linux platform I beleive. You can allready see this transition in the tools for 3.6 BCM's. Many of the admin tools are moving to non windows specific applications. As for what revision they are going to change with, would make sense on 4.0 yes?

BCM CCR for 3.6 state the new MySQL database allows for 3rd party applications to be developed and create custom CCR applications. We have our own development staff and have customized CCR from prior generations of BCM. However the new MySQL database seems to be password protected. Does...

http://a1200.g.akamai.net/7/1200/5107/20040712181152/www.nortelnetworks.com/products/01/eedge/bcm/collateral/12001_29-052504.pdf shows the specs for BCM 3.6 I this a native BCM 2.5? Or upgraded 2.0 box? If a native BCM 2.5 with the 20GB HDD then I suggest you upgrade to BCM 3.6 as the...

Start WIN VNC service manually Use VNCPWD112.exe (freeware) to change the password to anything (TeirGR8 if you want) Command line VNCPWD /v:TeirGR8 /h:IPaddr /u:workgroup\ee_admin /p:eedge

I have run into this and found that a different Line card fixed the issue. The static was pulsing, would fade back in and out. Had telco test lines numerous times, only to report that all lines tested fine. Tested and replaced all distribution wiring with no success. End result was new Line...

The buttons may however not show in the position of the Intercom buttons. Intercom buttons are "hard coded" to appear in their specific positions. Once the tgt lines have been made to appear you can move them with feature 81 to a more suitable position. (referencing Norstar coding...

The list can be quite long to what the issue might be. Is the company whom is accepting your calls in the same building? Perhaps a recent service call to your DMARK has cuased the problem. Is the line erroniously forwarding through the telco? Has the line been erroniously forwarded from...

Hello, I maintain serveral BCM's and have recently had the need top turn on the Release Reason. I have set the release reason to Detailed and am getting some messages on the sets. Searching up and down in the BCM manuals I cannot find any reference to what the error messages mean. Can...