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  1. turiya

    CM_RST_FAILURE???

    thanks its all working now, seems the devices were set as phones instead of acd on the aes.
  2. turiya

    Beep Tone and NICE 8.9

    In the 8.9 system, have you gone into the driver setup on the cls? From the Server Controller Switch menu, choose Avaya Driver Setup. Keep clicking next until the Avaya Quick Setup appears and then next until you get to the recoding method window, click the adavanced button and then check the...
  3. turiya

    CM_RST_FAILURE???

    Anyone know what this error means in the CTI driver? I am installing a Nice perform trunkside with AES. The devices (about 12 out of 1100)are not failing to monitor they are just giving this error in the logs, but I have not tested to see if the actual devices work yet. I just wanted to know if...

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