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Hi everyone Newbie here I'm trying to setup a new 2616 phone on an old Nortel Option 11 system, I don't changes on phones and copied sets in the past but never setup a new phone. So far I listed the unused ports but im suck, I don't know what to do next from here I went to LD 20 and listed...

Hi Guys! I been coming to this forum for answers for years but this is only my second post so I hope this is the right place. I'm trying to tone some voice and data drops in a couple of your remote offices and on one I get music through the toner, there is nothing connected to the drop, in fact...

Oh boy.... No commento hahaha

Hi I'm writing from California I'm in charge of 26 small doctor offices and regularly I get calls about noise or clicking on lines, some times is the carrier most of the time is internal cabling or bad handset cords (Yeah we all got those calls where the user states that there is noise in all...

I followed up today and user stated that she hasnt had this problem since I re-creaded her VM. I will update if issue comes back

Thanks for your replies guys! at bdmcdonald99 : the user learned to check her voice mail thought the day and not rely on the VM indicator light so we can rule that out. I placed the phone on diagnostics mode (by disconnecting and pressing and holding the RLS button than connecting back in. all...

Thanks JeffNortel! I will rebuild the VM Box tomorrow and see if it helps BTW got another e-mail from same user: -"Did it again today. No messages 6:30pm when I went home came in this morning and calls all the way back to 12:25 yesterday!!" Dont thank me .. im just sharing the love haha I...

I have 2 users (out of 90) complaining that their voicemails are delivered some from 2 hours up to 2 days after the caller leaves them. I see variations of this same issue in other posts dating back to 2003 but no real (logical) answers. I'm just a systems analyst who got this PBX dumped on his...

Ok I'm an IT manager and we are working on replacing our current phone system So far looks like the best fit for our business is a ShoreTel system. For those who migrated from Nortel, Comdial, ESI and or AASTRA can you let me know what kind of trouble did you run into? What are the main...

I have been in the PC industry for 15 years, supporting multiple computer hardware and just recently I was handed the responsibility of managing 26 phone systems on my company ranging from Toshiba, ESI, to Nortel PBX... I have a dumb question forum but I been unable to find the answer online...