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How is it running for everyone? Looks like FP1 is a no go for now from what I've been reading, but not a lot on SP2. thanks in advance... Senior Field Technician Hampton Roads Communication Technologies Http://hrct.net

Is there a way to run monitor as a service so that it will continue to run even is the user that started the program is logged out? I'm having an issue with this at a site that I'm trying to troubleshoot SIP issues on. Senior Field Technician Hampton Roads Communication Technologies...

We were notified by our distributor (Jenne) yesterday that 1416 phones have been discontinued by Avaya, and that they have none in stock. However I cannot find anything on Avaya's site, nor via internet searches confirming this. Has anyone else heard anything about this? Senior Field...

I hope someone can provide me with a bit of info on this tool. I'm trying to track down some QoS/Call dropping issues, and was using SSA QoS Alarms to help, until I discovered that those alarms aren't very reliable. I read about the Sysmon RTP Session view and checked it out. I don't understand...

I really need to get better on following up with resolutions... It ended up being an issue with the provider not giving me the proper IP information, AND credentials. Senior Field Technician Hampton Roads Communication Technologies Http://hrct.net

Upgrading to 11.1 SP1 worked! Senior Field Technician Hampton Roads Communication Technologies Http://hrct.net

Getting random VM Pro stop every couple of weeks on a virtual linux app server. Any quick suggestions on where to look for causes? 11.1.0.0. Build 234. Senior Field Technician Hampton Roads Communication Technologies Http://hrct.net

Customer is using port 443 for VPN stuff. I need to set up Equinox (IX Workplace) for mobile and I see that it requires port 443. I have seen in documentation that this port can be changed. I just don't know exactly where to change this for this app. Thanks in advance. Senior Field Technician...

Yes I am aware of that. They had an existing Toshiba system. I replaced with IPO. Hence the reference to "preferred" edition in the initial comment. [bigglasses] Senior Field Technician Hampton Roads Communication Technologies Http://hrct.net

11.1 VM Pro service stops randomly on the app server. Any suggestions? Senior Field Technician Hampton Roads Communication Technologies Http://hrct.net

I finally got with a level of tech support that made a difference at Vonage. It appears that the original tech gave me incorrect domain, and credential info. I had to figure out how to navigate the existing toshiba system to determine what was going on, and also verified with vonage. Now it...

Well, the customer currently has a Toshiba system that we are replacing with existing Vonage SIP Service. Why can't this stuff be standardized... ugh... Senior Field Technician Hampton Roads Communication Technologies Http://hrct.net

I have a preferred edition that I'm trying to get Vonage SIP connected to. They have no white papers on configuring for their service and their support wasn't any real help at all. Anyone have a system working with Vonage? Thanks in advance. Senior Field Technician Hampton Roads Communication...

So by forcing the specific image in the settings file, this will prevent the user from changing? Or does this just make the "default" background/screensaver what is specified? Senior Field Technician Hampton Roads Communication Technologies Http://hrct.net

A customer was wondering if the background/screen saver could be locked to prevent users from changing J100 Series phones. I was thinking maybe there was something in the 46xx file or whatever the JSeries phone uses that may be able to do this? Senior Field Technician Hampton Roads...

Should I just downgrade to 11.0 since Avaya is taking their sweet time releasing their next patch? Senior Field Technician Hampton Roads Communication Technologies Http://hrct.net

Merlin Magix with Merlin Messaging VM. I have a customer that routes calls via AA. If the caller selects 0, it rings to the recept phone 300. They wanted other phones to ring at the same time so I programmed Cover Primary 300 buttons on those phones. All phones have line appearances on the...

Thanks for all the replies. Until we get a fix, is there any way to connect to VMPro UCM via VMPro client at all on 11.1GA? Senior Field Technician Hampton Roads Communication Technologies Http://hrct.net

What does SSA SHOW IN - link- does it show the module as working or RED ALARM. SSA shows no errors/alarms with the UCM all services running What does SSA show in alarms relating to vmpro passwords HOW ARE YOU CONNECTED TO THE IPO. try connecting the laptop to LAN port 1 and see if you can...

Installed in slot 4. Client was downloaded from the UCM management app page and is same version as UCM. Senior Field Technician Hampton Roads Communication Technologies Http://hrct.net