You can use Hyperterminal without a modem, but you must have a proprietary cable (MAT CA-T) to connect one of the 2 serial ports on the front edge of the CPU.
I have a similar problem: TVS50, customer wants to re-record the Greeting, can access as 998, but we don't know what the password is for the Manager. Is there a default? I did connect to this unit about a year-and-a-half ago with Hyperterm, but I can't remember any passwords and I am currently...
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