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Many thanks, Anne Troy sama I asked them to check event log, but no related event recorded in log files. Then, they checked 1) Word's startup folder 2) normal.dot for macros. but nothing there. I didn't ask if they set Word as e-mail editor or not. Regards

Many thanks, joegz sama. I'll check out soon. Regards

Hi, BlueHorizon-san advised me at 'Microsoft: Office Forum' to ask this question here. (Thank you, BlueHorizon-san.) Some of my acquaintances have problem. When they opened some Word documents on client PCs, message below pop up. "Outlook is retrieving data from the Microsoft Exchange...

BlueHorizon sama, Anne Troy sama, Thank you so much for your advices. Quite informative and very helpful. I'll check it out those points soon. * * * * * * By the way, please excuse me for my delayed response, because of time difference between the USA and Japan. It's 10o'clock in the morning...

Hi, Some of my acquaintances have problem. When they opened some Word documents on client PCs, message below pop up. "Outlook is retrieving data from the Microsoft Exchange Server "(server name)". You can cancel the request or minimize this message to the Windows taskbar until...

Hi Some of my acquaintances have ploblem with (perhaps) ExchangeServer, Outlook. When they opened some Word documents on client PCs, message below pops up. "Outlook is retrieving data from the Microsoft Exchange Server "(server name)". You can cancel the request or minimize...