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busy signal in hunt group.
O.K. I can't figure this out. I've got a workgroup using hunt #2 using ACD, Queue and night service that goes to voice mail. Now there are 4 different 800 lines, each pointing to their own hunt group and I use one coverage path to direct them all to hunt #2. When they put hunt #2 into night...- aaaaron1
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- Replies: 3
- Forum: Avaya: CM/Aura (Definity)
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time of day call coverage
Can anyone tell me how to work the time of day call coverage where you can have an extension cover to different coverage paths at different times of the day? I can get the table up and assign a number to it but how do you make it work at a specific extension? thanks Aaron- aaaaron1
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
