I use the Cisco IP Services intercom.....I create a page and exit asp file allowing a user (intercom) to control. The only problem is it pages to the IP. Supposedly you can use the MAC with a getdeviceip.asp file, but I've been unsucessful in getting that to work. Anyone else tried/got the...
Is there a way to see which user made changes to certain devices? Reviewing the C:\Program Files\Cisco\Trace\MLA access.log files shows the users and what they searched for, but not what changes were made.
Thanks!
Hello, we have thousands of calls that have ended in a 102 termination code...timer expired in the past couple weeks. Has anyone experienced this or know what timer is being expired?
When attempting to forward all calls I recieve the text "Database Error" on the phone. Forwarding works on all other sets. I have deleted the line, removed it from the unassigned DN's and re-added the line and the problem still existed so I restarted the Telephony Call Dispatcher and...
We are implementing an IPCC with 50 agents, possibly expanding to 200 agents. My question is how many hours should we expect to spend managing...updating the IPCC system?
Thanks!
We need to add several (65) route patterns that point to an intecluster trunk. Every input drops the trunk and all calls...is there a way to add them all before restarting the trunk? Thanks!
Upgrade to ATA030203SCCP051201A.zup using the sata186us.exe upgrade available at the cisco web site. Afer upgraded program it as an ATA 186 type phone using the MAC, this programs the first line on the ATA, one the ATA pulls an IP simply go to http://ip address of phone then click on SCCP...
Is the call manager in Mexico connected to the one in Texas over an ICT? If so ensure the Calling Line ID Presentation in the trunk configuration is set to be allowed for out bound call at the Mexico location.
Hello...we are trying to pump a BT E-1 into a NM-HDV2 on a 3825 gateway. A couple problems are the fact that the E-1 is coming out of a multiplexer as an unbalanced BNC...does anybody have the BT E-1 configs and know how to either convert the unbalanced line into the RJ 45 as balanced? I have...
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