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I am using a dedicated sql server for the ePO database. When I run an infection report the report is generated fine but when I try to drill right down through the report I get this error: 'The reporting engine encountered a problem during report generation. The error was 'Error detected by...

Have you checked to make sure that the 'Show Agent tray icon' has been selected in the 'general' page of the ePolicy Orchestrator Agent Configuration under the 'Policies' tab in the ePO console?

Thanks that works fine, I also found that the agent package created when the ePO services are started uses no credentials, the default path for this is: c:\program files\network associates\ePO\3.0.1\DB\software\current\EPOAGENT3000\install\0409\FramePkg.exe Cheers

Is there any way that the Agent installation package can be created using the 'Logged on User' instead of specifying account details (being local or domain)????

Does McAfee AutoUpdate 7.0 need to be checked in to ePO 3 server to create an update task for connecting computers running virus scan 7?

thanks search66

Can you do a silent install of Virus Scan 7 from the command line where it shows the progress bar but has the cancel bar 'greyed' out?