Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. electrician1

    PROGRAMMING AN ACD

    Thanks for your reply. This is what I have. ACD 2930 with OVDN 2931-Voicemail box. TOFT of 6 and OVTH of 0. A NFCW to another voicemail box of 2932, that does work when my 2 agents are logged out. However, I need calls that are ringing for a period of time and agents do not answer or are busy to...
  2. electrician1

    PROGRAMMING AN ACD

    I HAVE PROGRAMMED AN ACD GROUP AND WANT TO DIRECT CALLS THAT ARE RINGING IN QEUE TO GO TO A VOICEMAIL BOX AFTER CERTAIN RINGS OR TIME LIMIT. DOES ANYONE HAVE A CLUE OF HOW TO GO ABOUT THIS? NEED HELP. THANKS IN ADVANCE

Part and Inventory Search

Back
Top