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if anyone is interested. I got this problem fixed. I have 2 servers which are on a different subnet. When trying to back them up I first started getting messages about not having the client in the aliases list on the server (client properties on the server). I thought it was a networking...

Suggestions from the Legato error documents say it is a problem with storage node. I do not have the storage node?? the message tells: media notice; no matching devices; check storage nodes, devices or pools for save of client 'west'; has anyone come accross something similar??

I think you were right. I got the networking guys to check and they have made few changes, so now I can pass that stage. It is reckognising the alias name and I no longer get that message. I now have another problem where it tells me 'no matching devices'... I have checked the pool and the tape...

I tried doing manual backup from the client to the server as you suggested and I still get message saying the client is not properly registered in the server and not in the aliases client list. I have checked the server, it has the aliases list with and without FQDN. I can ping from both ends...

Joe, Yes I can ping from both ends. Both client and server are on w2k3 ent. server os. Strange thing is when I added the remote user in the remote user field in the client properties on the server I can start a backup, but then it fails giving that unknown error. I have just tried doing backup...

Yes, I can resolve the names. I can ping by both ip address and the name. I have added the aliases in the preferences tab on the client with the fqdn and in the remore tab I have added remote user. The name resolution on this server works fine, however if I do the same on another server it...

I have few servers which are on different subnet. I registered these servers as clients in Legato Server and it's OK. When I try to back them up I get message savegroup alert: 'group' completed, total 1 clien(s), 0 Hostname(s) Unresolved, 1 Failed, 0 Succeeded. When I check the group details...

I have few servers which are on different subnet. I registered these servers as clients in Legato Server and it's OK. When I try to back them up I get message savegroup alert: 'group' completed, total 1 clien(s), 0 Hostname(s) Unresolved, 1 Failed, 0 Succeeded. When I check the group details...