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Can the PM IP User receive incoming calls?

Set the Locale to ENU so that you can check the E911 settings. If Enable E911 System is ticked under the System Configuration tab then this is the problem. Untick and set the Locale back to ENG and the send the config. The problem is that some systems have recently been shipped with E911...

Check the following Registry entry:(HK_Current_User/Software/Avaya/IP400/PhoneManager). Ensure that there is a string called AllowPhonePro. If not then add a new DWORD value called AllowPhonePro. This should resolve your problem.

You need a serial connection to the module and a lan connection to the IPO. Ensure the Manager app is running and the Preference is set to 255.255.255.255. This will resolve you problem. The error in the TFTP log show that the avpots16.bin file is trying to be sent to the module but as there is...

You may also need to Remove the IPO Tapi driver from Control Panel/Phone and Modem options and then Add it back. This usually resolves the problem.

Is this from POTs or DTs?

If you have LCR try also having the shortcode in the LCR table. Also, ensure the Premicell is set to Ext mode and not Line mode.

The "Please hold while we try to connect you" is the default Internal MoH. The silence that is heard is the delay between the frequency of this announcment. It is recommended to use an External music source. If the option selected directs the caller to a Group then Queue Annoucements...

Does the IPO still reboot when the network is disconnected? Does the IPO still reboot when the ISDN is disconnected? Does the IPO reboot on a default cfg (a corrutp config can cause reboots)? Ideally, as IPGuru states above, a Monitor Trace needs to be run. This will provide information as to...

Basically, this message indicates a broadcast storm on the network and the IPO is receiving too many pings that it can handle, hence it reboots. This could be caused by a virus or hardware fault on the network etc etc.