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  1. paxmortis

    System Protected Files Skipped error

    1828 System Protected File(s) skipped (use System State) This is no error message. This 1828 files be backuped in the system state you selected as source because the files a Windows program files and part of the system state. Under the following registry entry...
  2. paxmortis

    OFA Driver Causing Backup to Crash in Arcserve 11

    You have applied the lates realtime driver update for the eTrust Av 7.1? If yes, deinstall it and use the old driver files.
  3. paxmortis

    Arcserve 9.01 Bricklevel backup problem

    Hi, interessing problem. I think that is normal that a disabled usermailbox cannot be backupped but why the backup hangs i don not know at the moment. Had you contact the support from CA to question it? You can sent the support an email without any cost. You can make this under this adress...
  4. paxmortis

    Exchange Agent problems Arcserve V9.01

    Hi, have you installed the exchange agent like it writen down in this documents? For Exchange 5.5 http://support.ca.com/techbases/basb9/basb9_1001.html For Exchange 2000 http://support.ca.com/techbases/basb9/basb9_1002.html When the exchange server is installed on a member server you need to...
  5. paxmortis

    Arcserve 9.01 Bricklevel backup problem

    Hi, The Build number 2020 is the Update 9.01 for ARCserve. You can install Patch 3 and Patch 4a to get Build 2040. For the exchange problem, have you installed the exchange agent like it writeh down in this documents? For Exchange 5.5 http://support.ca.com/techbases/basb9/basb9_1001.html For...
  6. paxmortis

    How to schedule an erase?

    Hi, you can let overwrite the media that the easiest way. In ARCserve 9.0 you can also create under the Jobassistent erase, format and other jobs. Also you can use in a batch or script file the command ca_devmgr -erease. Execute this command from the ARCserve directory and add the needed...
  7. paxmortis

    Client Agent through a firewall

    Hi, have you a more detailed error code? When not set Agent and ARCserve in debug mode and take a look in the log files. See this site: http://support.ca.com/techbases/as2000/as2k-18130.html You can use it also fro ARCserve 9 but please change in the path ARCserve with Brightstor ARCserve...
  8. paxmortis

    Exchange 5.5 Backup Agent

    Hi, have you try to fix the exchange database with eseutil and isinteg? When not you can make this to check the consistent but be careful you need to know that you do with this both tools (So Microsoft say it). Regards paxmortis
  9. paxmortis

    Alert & Exchange 80040111 error

    Hi, try to set the Alert notification service on a user account. Stop and restart it. Sent two testmessages again and see if it works. Regards paxmortis

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