Another alternative is to enable store logging / Mailbox / Logons. This will enable you to see who is logging on when the 12002 is logged. Depending on how busy the server is there may be several logons. You will probably need to create Outlook profiles to view the contents of the the user's...
Two other ways to search for the message are.
1. Search the tracking logs using the dos find command for name or some subset of the name. THe tracking log only contains the smtp address.
2. Using Exchange System Manager sort the users by log on or log off time and compare these times to the...
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