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Not sure...I'm pretty sure there is a switch parameter that tells you how many you are allowed to do. I'm not a switch guy, I just write code to interface with it. I don't recall seeing an API call that tells you what the limit is, or how close to reaching it. I'm going to research it.

I checked this and found it was set properly. After a little investigation it turned out we ran out of monitor resources. Thank you for your response.

I have an application using MiTAI to communicate with a 3300. When my application attempts to do an SXMonitor on a set of 15 trunks, I am getting back the SXERR_FEATURE_NOT_ALLOWED error. All the other Trunks work fine. What parameter do I need to change? I checked the HCI/CTI/TAPI Monitor...

This is for a call recorder; actually for a Quality Monitoring System. I am doing some development for a Rockwell Spectrum switch, which does support this feature, but I don't have one in-house. I do, however, have a Definity, and I heard somewhere that the Definity also supports this feature.

Is it possible to set up the Avaya so that when you do a Service Observe on an agent, you just enter the Agent ID or Extension, without Service Observe Digits? For example, instead of "119" + Agent ID, you just enter the Agent ID and the switch knows for this DS1, all channels will be...