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  • Users: KVDS
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  1. KVDS

    AACC 6.2 60 CDN in and end in 5 skills.

    HI I need some help, if i got 60 CDN incoming numbers, and want all of them to end i 5 different skill set and the customer want to count both Calls arrived and calls answered on each number, what would be the best way to do it, i don't want to end up with 60 different skill set. My ide is...
  2. KVDS

    SQL query help Nortel symposium 4.2

    Hey Can some one help reduce this sql query to only take one last logon row each agent, so that i dont get a long data row. SELECT dAgentPerformanceStat.Timestamp, dAgentPerformanceStat.AgentLogin, dAgentPerformanceStat.AgentSurName, dAgentPerformanceStat.AgentGivenName...
  3. KVDS

    Schedule wont work Sym 4.2

    Hmm there is no bad DNS Entry, that have been verified by vendor and and Sysadm. A DNS request from the server to the Client PC DNS Name was okay. Like I said before, to verified that is not have been an issue like DNS and something like the firewall, a laptop have been sad directly to the...
  4. KVDS

    Schedule wont work Sym 4.2

    Symposium Call Center Server Version: 04.02.06 SU11 on Server and Client. Windows 2000 SP4 The problem is that when a schedule report is activ from client pc and error like this is coming. Client xxx, Report ID 241 returned Clnt/Srv communication error (11001 ) when running Sched Reports...

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